How to claim for pothole damage to your car

Motorists have become accustomed to the rigours of replacing tyres due to potholes but there is a way to circumvent the cost of new tyres.

Not only are your tyres being damaged, but your vehicle’s rims can too, which lead to a whole host of other problems.

Les McMaster, chairperson of the Motor Industry Workshop Association (MIWA), says rim damage can often lead to other problems like vehicle alignment and suspension problems.

 

Not only tyres can be damaged but the rims of the wheel, which affect wheel alignment. File photo

Craig Courtney-Leaver, CEO of alloy rim repair specialists, Wheel Collision, said, “If one feels a vibration in the steering wheel, the chances are one of the front rims are damaged and if one feels the vibration on the seat, then it is usually a rear rim.”

A local resident, Louisa van Wyk from Weltevreden Park recounted her story.

“At around 10pm, my husband and I drove back home on J G Strydom … when we hit a pothole.”

The couple took the safe option and slowly drove to the nearest petrol station.

“Not even five minutes later another couple who went through the same hole, pulled in. In the 30 minutes we were at the garage, four cars came in with totally torn tyres,” added Van Wyk.

The next morning on their return, petrol attendants informed them that a further seven vehicles had stopped due to the very same pothole.

The pothole has since been fixed but was an inconvenience for at least a week.

Follow the correct procedures and you may find that JRA can reimburse the amount you used to replace your tyres. File photo

So, what happens when you have replaced a burst or damaged tyre?

Johannesburg Roads Agency (JRA) spokesperson Bertha Peters-Scheepers said, “The public may lodge a claim with the JRA’s Legal Department for alleged damages suffered due to road and/or infrastructure (such as manhole or kerb inlet) that the JRA as a municipal-owned entity of the City of Johannesburg is mandated to maintain.”

There are a couple of procedures that have to be followed in order to claim.

In addition to completing the claim form, attach the following documents:

  • Police affidavit
  • Copy of driver’s license of the claimant (in case of vehicle damage)
  • Vehicle registration documents (in case of vehicle damage)
  • Copy of ID
  • Photos of the damage to the car (in case of vehicle damage)
  • Three quotations or invoice/proof of payment
  • Letter from insurance company confirming that the claim was not logged to own insurance
  • Doctor’s report if there is personal injury

 

Kurb inlets and manholes fall under JRA.

JRA recommends that you either email or fax the documents. Doing both only delays the process.
Peters-Scheepers added, “It is important [for readers to be aware] that the claims process does take time as we work with both our insurance brokers and insurers in the processing of claims.”
Each claim is assessed on its merits and in accordance with our public liability policy which means not all claims will be successfully paid out.

Details: JRA, [email protected] or 086 056 2874.

  AUTHOR
Ashtyn Mackenzie

Latest News

COMMENTS

Top
Recommended Story x
10 things you need to know about the nationwide #SAFTUstrike tomorrow

Thanks for your referral. We have no doubt your friends will love our newsletter as much as you!

Don't forget to verify your email.

to our FREE newsletter
SUBSCRIBE to our FREE newsletter.




SELECT your titles:

Alex News
City Buzz
Fourways Review
Joburg East Express
Midrand Reporter
North Eastern Tribune
Northcliff Melville Times
Randburg Sun
Roodepoort Northsider
Rosebank Killarney Gazette
Sandton Chronicle


Get regular news updates sent directly to your inbox.

Your source of local breaking news and trending stories from across the country.

Be a part of our growing community

1MILFacebook Fans
98KTwitter Followers
5MILMonthly Readers
12MILArticles Published Every Month
72Local Community Websites
CLICK HERETo view an example of our newsletter

SUBSCRIBE to our FREE newsletter

SELECT your titles:

Alex News
City Buzz
Fourways Review
Joburg East Express
Midrand Reporter
North Eastern Tribune
Northcliff Melville Times
Randburg Sun
Roodepoort Northsider
Rosebank Killarney Gazette
Sandton Chronicle

Get regular news updates sent directly to you inbox.

Your source of local breaking news and trending stories from across the country.

Be a part of our growing community

Subscribe Here
1MILFacebook Fans
98KTwitter Followers
5MILMonthly Readers
12MILArticles Published Every Month
72Local Community Websites
Your details:


Your friends: