City Power launches pilot project to reduce unplanned interruptions’ turnaround time


City Power has adopted the slogan, Serving you at electricity speed, for its pilot initiative to reduce the turnaround time for low-voltage unplanned power interruptions.

Nico de Jager, MMC for Environment and Infrastructure Services, said the initiative sought to convert City Power trucks into mobile warehouses in which materials will be kept for maintenance. This will, he said, allow technicians to go on-site immediately.

“Often when power outages occur, it can take hours for City Power technicians to arrive at the scene, due to first having to place an order for materials at the office and thereafter having to collect it from the store,” he said. “This procedure unnecessarily delays the turnaround process, and results in technicians often being stuck in traffic, instead of making their way directly to the site.”

De Jager added that if the one-month pilot project yielded positive results, City Power would convert move vehicles into mobile warehouses.

“I will be monitoring the project closely and will provide feedback on the outcomes of this initiative.

“City Power is entrusted by many residents of Johannesburg to provide quality electricity services, and if this initiative is successful, residents will have unplanned low-voltage power outages tended to swiftly, with minimum negative impact.”

ALSO READ: City Power begins prepaid meter replacement in more than 20 000 households 

Chantelle Fourie
Metro Reporter

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